Zwei Standbeine:
Optimierung Ihres Kundenservices
Informationssicherheit nach ISO 27001

Professionelle Beratung für Kundenkontaktzentren und Informationssicherheit nach ISO 27001 (ISMS)

Beratung für Contact Center Management und Optimierung.

Beratung für Informationssicherheitsmanagementsysteme ISMS nach ISO 27001

Audits gemäß internationaler
IT-Standards und Green IT
ISO 27001 und ISO 22237

A professional consultation setting with a medical professional sitting at a desk facing a client. The room has a modern aesthetic with white walls decorated with framed certificates. The desk is organized with office supplies, a laptop, and a fruit bowl in the center.

A professional consultation setting with a medical professional sitting at a desk facing a client. The room has a modern aesthetic with white walls decorated with framed certificates. The desk is organized with office supplies, a laptop, and a fruit bowl in the center.

A sign featuring the word 'CONSULTATION' in bold, black capital letters. Beneath the text, there is Braille marked on a white background, surrounded by a dark wooden frame.

A sign featuring the word 'CONSULTATION' in bold, black capital letters. Beneath the text, there is Braille marked on a white background, surrounded by a dark wooden frame.

A reception desk with a glass barrier and wooden base is shown. Behind the desk, two individuals are seated, one of whom is wearing headphones. Above the desk, a large illuminated sign reads 'Sendy Partner Center.'

A reception desk with a glass barrier and wooden base is shown. Behind the desk, two individuals are seated, one of whom is wearing headphones. Above the desk, a large illuminated sign reads 'Sendy Partner Center.'

Customer First Consulting & Auditing

Über uns

Ihr Partner für Consulting im Contact Center Management und ISO 27001 ISMS.

A monochromatic indoor scene featuring a consultation area with a modern design. Two people are seated at a long wooden table, working on laptops, while another person stands nearby. Bookshelves are visible beneath the table, and a sign reads 'Consultation Specialisee'. Overhead lighting and glass partitions add to the contemporary architectural style.

A monochromatic indoor scene featuring a consultation area with a modern design. Two people are seated at a long wooden table, working on laptops, while another person stands nearby. Bookshelves are visible beneath the table, and a sign reads 'Consultation Specialisee'. Overhead lighting and glass partitions add to the contemporary architectural style.

A modern office environment with several people working at computer stations. Individuals are wearing headsets, indicating a call center setting. The workspace is divided by purple privacy screens and features large desktop monitors. A green plant adds a touch of nature to the otherwise clean and professional atmosphere. Natural light comes through the windows, enhancing the bright and focused work environment.

A modern office environment with several people working at computer stations. Individuals are wearing headsets, indicating a call center setting. The workspace is divided by purple privacy screens and features large desktop monitors. A green plant adds a touch of nature to the otherwise clean and professional atmosphere. Natural light comes through the windows, enhancing the bright and focused work environment.

Unsere Dienstleistungen

Beratung für Contact Center und ISO 27001 ISMS Erstellung und Optimierung.

Contact Center Beratung

Optimierung von Call Centern durch strategische Beratung und moderne Technologien, wie KI, für höhere Effizienz.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

ISO 27001 Beratung

Aufbau und Entwicklung Ihres ISMS mit individueller Strategie für Informationssicherheit und Risiko-Management.

Die Beratung von Customer First Consulting hat unsere Prozesse im Contact Center erheblich verbessert. Die Expertise in ISO 27001 ist unschlagbar!

Max Müller

★★★★★

Projekte

Beratung für Contact Center und ISO 27001 Management.

Two people are seated in front of a laptop screen that displays a webpage. The webpage features text about a social wall solution compliant with GDPR and CCPA. Both of the individuals' hands are visible as they interact with the laptop. The background shows a modern office environment with chairs and a potted plant.

Two people are seated in front of a laptop screen that displays a webpage. The webpage features text about a social wall solution compliant with GDPR and CCPA. Both of the individuals' hands are visible as they interact with the laptop. The background shows a modern office environment with chairs and a potted plant.

Contact Center Management

Optimierung von Kundenkontaktzentren durch strategische Beratung.

A person stands in a professional setting holding a blue folder. They are wearing a teal blazer over a white shirt and jeans. The background features glass walls and what appears to be a server room with blue lighting, suggesting a technological or business environment.

A person stands in a professional setting holding a blue folder. They are wearing a teal blazer over a white shirt and jeans. The background features glass walls and what appears to be a server room with blue lighting, suggesting a technological or business environment.

A dimly lit desk setup featuring a computer monitor displaying a document titled 'General Hardening Guideline'. The desk has a mechanical keyboard with blue and red keys, a lamp providing light on the right side, and various small items including notes pinned to the wall, a notebook, and a cup. There is a mesh office chair in front of the desk.

A dimly lit desk setup featuring a computer monitor displaying a document titled 'General Hardening Guideline'. The desk has a mechanical keyboard with blue and red keys, a lamp providing light on the right side, and various small items including notes pinned to the wall, a notebook, and a cup. There is a mesh office chair in front of the desk.

A woman wearing a headset sits at a desk, focused on her computer screen while taking notes with a pen. She is in a modern office setting with other people in the background also wearing headsets and working at computers. Plants and office partitions are visible.

A woman wearing a headset sits at a desk, focused on her computer screen while taking notes with a pen. She is in a modern office setting with other people in the background also wearing headsets and working at computers. Plants and office partitions are visible.

ISO 27001

Entwicklung von Informationssicherheitsmanagementsystemen ISMS und Audits